As a full-time student, you can use a Waldorf-issued laptop or bring your own computer. Both Mac and PC devices work well on campus. We recommend avoiding Chromebooks or tablets, since they often have issues connecting to the WU-Student network.

This page gives you everything you need to know about getting connected and finding tech support when you need it.

Resetting Your Waldorf Email Password

If you need a password reset:

Do not submit requests from your Waldorf email address. If your password expires, you’ll be locked out of your account and won’t be able to see our response. Since we reply directly to the email used to submit the ticket, please use a personal email address to ensure you can receive the new password.

For Residential Students

If you live on campus and have network connection issues, stop by the IT Department on the 3rd Floor of Salveson Hall for in-person help.

Getting Help

The Institutional Technologies (IT) Department is here to support you. We’re located on the 3rd Floor of Salveson Hall.

📧 Email: WAL-IT-SUPPORT@waldorf.edu

📞 Phone: 641.585.8150

Dept. Hours: Mon-Fri, 8:30 a.m.-4:30 p.m.

After Hours: 📧 Email WAL-IT-SUPPORT@waldorf.edu to submit a ticket. We’ll respond as soon as possible.

Campus Print Stations

There are several locations available for network printing on campus. The printing locations are provided below. Waldorf students use a program called Papercut to print on campus. Residential students receive a $25 printing balance at the beginning of each Fall/Spring Term. Any remaining balance from the previous term will roll over and be added to the $25 amount at the beginning of each term. The printing credit is a courtesy provided to residential students. The locations for network printing access are:

“The Waldorf  IT Department will provide hardware and software support so you may efficiently and effectively use technology at Waldorf. To accomplish that goal, we will proactively encourage two-way communications so that IT staff understands your needs, priorities and timelines and so that you understand the capabilities of the IT system and receive appropriate education and training to increase your self-sufficiency. As an academic and student-centered institution; first priority will be given to student and academic service needs.”

WALDORF  IT DEPT. SERVICE STATEMENT